Privacy Policy

Introduction

ClaimLedger AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our insurance claims management platform.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Billing and payment information
• Insurance policy details and claim information

Claims Data

When you use our platform, you may provide:

• Insurance policy documents and coverage details
• Expense receipts and transaction records
• Content inventory and item valuations
• Photos and documentation related to your claim
• Communications with insurance adjusters

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your insurance claims data and provide AI-powered insights
• Communicate with you about your account and services
• Process payments and billing
• Improve and optimize our platform
• Comply with legal obligations
• Detect and prevent fraud or security issues

AI and Machine Learning

ClaimLedger AI uses artificial intelligence and machine learning to analyze your data and provide features such as:

• Optical Character Recognition (OCR) for receipt scanning
• Policy document parsing and analysis
• Valuation suggestions for content items
• Categorization and organization of expenses

Your data is processed securely and is never used to train our AI models on other users' data without your explicit consent.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud storage providers (for secure file storage)
• Payment processors (for billing and subscriptions)
• AI service providers (for OCR and document analysis)
• Analytics providers (for platform improvement)

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@claimledger.ai
Address: ClaimLedger AI
[Your Company Address]